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Weights and Measurements: All weights and measurements are approximate. All gemstone weights are approximate and are measured in their settings. The gemstone weights are determined after examining the size and cut of the gemstone. Photography and presentation: We never use Computer Generated Images (CGI) or altered photos here at Shalimar Jewelers. We want you to have an accurate representation of all items you will receive and will not allow for misleading presentation like many other sites. Photos may be enlarged to show detail of the item(s) being offered. Misprints: We make every attempt review all postings to ensure they are accurate in price and content, but are not responsible for misprints and reserve the right to correct them. Sizing & Alterations: Ladies Rings typically come from manufacturer sized 6-7, Men's 9-10. If you would like your ring sized prior to shipping please allow 2-3 business days. Costs range based on ring and number of sizes up/down. You will be notified with a final pricing before any charges are processed. Please note: once an item is sized or altered we can no longer provide a refund. If you are not satisfied, credit will be granted for the item minus any shipping, insurance, sizing or alteration charges. Damaged or Defective Items: If you receive an item that is damaged or defective upon arrival, please e-mail us within 48 hours. It is important that you contact us before returning the item, so that we may assist you with return shipping fees. If you do not contact us, you are responsible for all return shipping charges. Before you call, please have your order number available.